Privacy Policy

1. Information We Collect

When you use FIX-GO, we collect information necessary to provide you with roadside assistance. This includes:

• Location Data: Real-time GPS coordinates to find nearest recovery trucks.
• Profile Info: Your name, phone number, and email address.
• Vehicle Details: Make, model, and plate number to identify your car.
• Payment Info: Securely tokenized payment details for in-app transactions.

2. How We Use Your Data

Your data is used exclusively to:

• Connect you with the nearest recovery professional.
• Process payments via secure UAE-compliant gateways.
• Send you status updates regarding your recovery request.
• Improve app performance and user experience.

3. Data Sharing

We share only necessary information (your location, car model, and name) with the assigned driver. We never sell your personal data to third-party marketing companies.

4. Data Security

We implement high-grade encryption and follow UAE federal laws regarding data protection to ensure your information remains secure.

5. Your Rights

You have the right to request access to the data we hold about you or request its deletion through our support center.